Shipping policy
Shipping Policy
Effective Date: August 3, 2026
At Lisa Monae Beauty, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below.
Order Processing
- Orders are processed within 4-8 business days after payment is received.
- Orders are processed Monday through Friday, excluding weekends and holidays.
- During sales, promotions, or holiday periods, processing times may be slightly longer.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Estimated delivery times:
- Standard Shipping: 4-8 business days
- Expedited Shipping: 3-6 business days (when available)
Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Shipping Locations
We currently ship within the United States only.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. Lisa Monae Beauty is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately. We will do our best to update your information before your order ships.
Lost, Stolen, or Delayed Packages
Once an order has been shipped, it becomes the responsibility of the shipping carrier. If your package is lost, stolen, or significantly delayed, please contact the shipping carrier first. If you need additional assistance, we're happy to help.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item(s) and packaging so we can assist you with a replacement or resolution. We are not responsible for damages.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support. Lisamonae81669@gmail.com